Your order confirmation usually arrives within 15 minutes of ordering. Nothing yet? First check:
- your spam or promotions folder
- that you entered the right email address at checkout
- that the payment went through, for example in your banking app
No money taken? Then the payment most likely didn't go through and there is no order. You can simply order again.
Paid, but still no confirmation after 30 minutes? Send us a message on WhatsApp or by email with your name and the email address you ordered with. We'll look up your order for you.