Yes, if your parcel hasn't shipped yet. Send us a message on WhatsApp or by email as soon as possible, with your order number and the right address.
Is your parcel already on its way? Then we can no longer change the address. You can often still redirect it, for example to a DHL pickup point, with the tracking link in your shipping email or in the DHL app.
Chose a pickup point by mistake? Your parcel then waits at the DHL pickup point for about 7 days and comes back to us after that. Here's what happens next.
Tip
Check your postcode and house number at checkout. A small typo can delay your parcel a lot.