Can I still change or cancel my order?

Yes, as long as your order hasn't shipped yet. We usually ship orders the same working day, so be quick.

1. Send us a message on WhatsApp or by email with your order number.
2. Tell us what you'd like: another size, colour or model, or to cancel.
3. We check right away whether your order hasn't been processed yet and let you know if it worked.

Adding items to an order isn't possible, unfortunately. Place a new order for those.

Already shipped?

• Cancel: refuse the parcel at the door. It then comes back to us and you get your money back once it has arrived. Did it fit through the letterbox, or did you already accept it? Then return it for free.
• Another size or colour: exchange it for free through our returns portal.