An order placed on bol.com is handled through bol.com, even if we shipped the socks.
- Returns: register your return in your bol.com account, under "Mijn bestellingen" (my orders). You'll then hear how to send your parcel back.
- Your money back: bol.com refunds you.
- Our returns portal doesn't recognise bol.com orders, so it won't work for these.
Another question about your bol.com order? Ask it through your bol.com account. Your question reaches us that way too.
Ordered in our own webshop? Then return it through our returns portal.